i don't know if any of you out there has had similar experience - but it's such a pain trying to redeem for free flights for me on XX airline. usually, flights will be full and once, i tried to make reservations 12 months in advance, and i still get a "full flight" message - - just how far ahead the airline expect me to make my travel plans???? sianzzzz.
today i shall try again, and hopefully i get my desired flights for May 06 . . . . . :)